HotSpot Privacy Policy

Last Updated: March 12, 2025

Introduction

Welcome to HotSpot ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information for the purpose of providing and improving our service:

Contact Information

• Name: We collect your name to personalize your experience and for order processing.
• Email Address: We collect your email address for account creation, communication, order confirmations, and customer support.
• Phone Number: We collect your phone number for account verification, order updates, and delivery coordination.
• Physical Address: We collect your physical address to facilitate deliveries to your location.

Identifiers

• User ID: We assign a unique identifier to your account to maintain and service your account.

All data types collected (Name, Email Address, Phone Number, Physical Address, and User ID) are:

• Used for App Functionality
• Linked to your identity

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our service
• To process and fulfill orders
• To notify you about the status of your orders
• To provide customer support
• To communicate with you about updates or changes to our service
• To prevent fraud and ensure the security of your account

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Delivery service providers (such as DoorDash) to fulfill your orders
• Payment processors to complete transactions
• Service providers who assist us in operating our App

These third parties are contractually obligated to use your information only for the purposes for which we disclose it to them.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of certain data uses

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: Houston1@hotspot.fun

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please contact us.

Children's Privacy

Our App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.